We’re on the road with you.
We’ve all done it. Locked the keys in the car, run out of fuel, left the headlights on. If you find yourself in a bind while you’re on the road, we can get you up and running, free of charge. Your new Hyundai comes with 12 months Hyundai Roadside Support Plan*, available 24 hours a day, every day of the year, right across Australia. Better still, every annual scheduled service at a Hyundai Service Centre will qualify you for an additional 12 months complimentary Roadside Support, every year for up to 10 years. To ensure we have your correct details for Roadside Support, register at myhyundai.com.au.
A jump-start or replacement battery will be provided.
Out of fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
We will change a flat tyre for you.
Lost keys or locked out.
Where possible, we will open a locked car or locate and deliver spare keys.
Assistance for Hyundai vehicles will be provided at the home address in the same way as at roadside.
Caravans & trailers.
Hyundai standard assist will tow caravans and trailers to a safe location.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai dealer or authorised Hyundai service centre.
Where your Hyundai must be transported to a service facility, we will provide a one way taxi fare.
We will provide accommodation for 3 nights in the event of mechanical breakdown if you are more than 100km from home.
We will provide a rental vehicle for your use in the event of mechanical breakdown if you are more than 100km from home.
Alternative ground transportation.
Where car rental is not available we will provide alternative ground transportation to your home address or intended destination if you are more than 100km from home.
Your vehicle will be delivered to your intended destination or home in the event of a mechanical breakdown if you are more than 100km from home
Sat Nav Update
Complimentary map updates.
With roads, buildings, landmarks and other points of interest continually changing, it’s important that you’re always using the most up-to-date maps. That’s why Hyundai iCare offers a Sat Nav Update Plan for all new vehicles with factory-fitted satellite navigation.
Simply book in for your scheduled service at a participating authorised Hyundai Service Centre to receive a complimentary map update.
Map updates include:
- Major road/infrastructure additions & enhancements
- Point of Interest enhancements
- Point Addressing enhancements
- Extended Lanes enhancements
- Warranty terms and conditions.
Hyundai vehicle warranty.
If the vehicle has been used for private and domestic purposes and is not and has not been previously used for a commercial application, including but not limited to taxi, hire, rental, courier, security, driving school, tour, bus operator or emergency vehicle. Vehicles used at any time for “commercial application”, as defined in the vehicle warranty policy, are excluded. Passenger vehicles that are or have been used for a commercial application are provided with a 5 year/130,000km warranty (whichever occurs first). An iMax that is used or has been used for a commercial application is provided with a 5 year/160,000km warranty (whichever occurs first). An iLoad is provided with a 5 year/160,000km warranty (whichever occurs first) regardless of its usage. Commercial application does not include Hyundai Genesis vehicles used for hire/limousine purposes. Refer to full warranty terms and conditions for details and exclusions. Read More
Hyundai genuine and approved parts warranty.
For 12 months from the date of purchase of the Hyundai Genuine Part or Hyundai Approved Part from an authorised Hyundai dealer or authorised Hyundai service outlet (Warranty Period), Hyundai warrants that the Hyundai Genuine Part or Hyundai Approved Part will be free from defects arising in workmanship or materials, subject to the conditions outlined under “General Exceptions”. If any Hyundai Genuine Part or Hyundai Approved Part is found to be defective in workmanship or materials within the Warranty Period, it will be repaired or replaced free of charge, or at the discretion of Hyundai the purchase price of the Hyundai Genuine Part or Hyundai Approved Part will be refunded. Read More
Hyundai genuine accessories warranty.
For Hyundai Genuine Accessories fitted to the Hyundai vehicle by an authorised Hyundai dealer or authorised Hyundai service outlet during the Hyundai vehicle’s warranty period (as determined by Hyundai in accordance with the Hyundai vehicle service passport), the applicable warranty period is the longer of the following: i. period commencing from the date of fitment of the Hyundai Genuine Accessory until expiry of the relevant Hyundai vehicle’s warranty period; or ii. period of 12 months from the date of fitment of the Hyundai Genuine Accessory. To see the full terms and conditions, please download the PDF.
- Lifetime Service Plan.
For the benefit of Hyundai owners, Hyundai provides online quotes, which specify the maximum price applicable for a vehicle’s next scheduled maintenance service at a participating authorised Hyundai dealer and using Hyundai Genuine Parts (where required). Online quotes are available at www.hyundai.com.au, apply for a stated effective period only and may change after that effective period without notice. Standard scheduled maintenance services are of limited scope. The benefit of online quotes is available for all Hyundai’s, for their lifetime. To see the full terms and conditions of the Hyundai Lifetime Service Plan Program, please download the PDF.
- Roadside support plan.
Complimentary 12 months Roadside Support when you purchase a new Hyundai passenger vehicle (excluding rental buyers). Further Roadside Support extensions are available, each for 12 months from the date of a scheduled maintenance service at a participating authorised Hyundai dealer (unless vehicle is more than 108 months (9 years) from the original new car sale date, in which case entitlement to Roadside Support ends when vehicle reaches 120 months (10 years) from original new car sale date).To see the full terms and conditions of the Hyundai Roadside Support Plan, please download the PDF.
- Sat Nav Update Plan.
Only applies to new vehicles with factory-fitted satellite navigation. Updates are delivered annually and are complimentary if the vehicle completes a scheduled service at a participating Hyundai dealer. For i30 (2017 model onwards), updates must be undertaken within 10 years of the vehicle’s initial purchase, maximum number of 9 updates. For all other Hyundai’s updates must be undertaken within 5 years of the vehicle’s initial purchase, maximum number of 4 updates.